Returns & Exchanges
At Fat Cat Gourmet, we want you to be completely satisfied with your premium selection. If your order doesn't meet your expectations, we offer a 30-day return window for most unopened items.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Package Your Items
Carefully pack the items in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing